Syncing Quickbooks Guide & FAQ

Easily sync your Quickbooks with ChildFriendly. View the attached FAQ for detailed instructions. You can also download this guide in a PDF format below.

Syncing QuickBooks to ChildFriendly is simple! This guide will demonstrate how to connect your company’s QuickBooks account to your ChildFriendly account, helping increase efficiency and automation.

TABLE OF CONTENTS

• Step 1: Connect ChildFriendly to your QuickBooks Account
• Step 2: Syncing Transactions
• Step 3: One time Set Up of your Products/Services in your Quickbooks Account

Step 1: Connect ChildFriendly to your QuickBooks Account

1. First, login to your QuickBooks account that you plan to sync.
2. Next, go to your QuickBooks Company Settings:

            a. Account and Settings > Advanced > Automation

            b. Toggle the “Automatically apply credits” option to the Off position.

      3.   In the Accounting section, take note of your QuickBooks “Close the books” date. ChildFriendly will ONLY sync
            transactions that take place AFTER the “Close the books” date.

      4.   Leave the QuickBooks file open that you wish to sync, and return to Child Friendly.

      5.   In the Finances Module:

            a. Select the Sync Tab.

            b. In the QuickBooks Config box, select “Create QuickBooks Connection”.

      6.   You will be prompted to login, or if already logged into QuickBooks, you will be prompted to select the QuickBooks 
            account you wish to connect to.

      7.   Click Next and follow the prompts. Important Note: Be very careful that you have both the correct ChildFriendly 
            center open and that you select the correct corresponding QuickBooks file to sync.

Step 2: Syncing Transactions

With your QuickBooks file now connected, you can sync your transactions by clicking “Sync to QuickBooks”. The syncing process may be very brief or may take a few minutes depending on how many transactions you are syncing over, but you do not need to stay in the window. You will see a progress bar and you can leave or close the screen and check back later.

NOTE: Icons & Indicators when Syncing

Status: A red ‘x’ indicates that although the sync is complete, there were some errors.

Messages: Click the message icon to view a listing of the errors that occurred during the syncing process. All transactions will have still synced, with the exception of the ones listed.

Progress Bar: The progress of the sync.

Step 3: One time Set Up of your Products/Services in your Quickbooks Account

The below step is only required to be completed the first time you sync to Quickbooks and if you 

add a new catalog item in ChildFriendly that you have never synced over before…

• After syncing, all the catalog items in your ChildFriendly account that have not synced before, will sync over as new “Products & Services” in your QuickBooks account.
  
  

• Each item will have in brackets the alias (found in your Child Friendly Center settings) of the center that the Quickbooks product/service it is connected to.

Go to each newly created product/service in Quickbooks, select “Edit” and follow the below steps.

NOTE: This only needs to be done the first time a sync occurs or after you added a new catalog item in your ChildFriendly settings that has never been synced before.

1a. Upon your first sync, the system automatically creates a default income account in your QuickBooks Chart of Accounts called “Center Name - Revenue Account [CF]” and connects each new income related product/service to this account. Your first step is to now switch the Income account to the income account that best fits your organization’s needed.

1b.  After adjusting the income account for the applicable, Products/Service in point 1 above, it is very important to select the box “Also update this account in historical transactions” before pressing Save. This way, all the transactions you just synced will map to the correct Income Account.

2. There is one product/service that will sync over to Quickbooks from ChildFriendly, called “Chargeback Payment [Center Alias]”. This product/service is by default connected to your operating bank account that all returned payments will be debited from. When editing this product/service, it is important to leave it connected to the applicable bank account in your Chart of Accounts and not an actual income account.

3. There is one product/service that will sync over to Quickbooks from ChildFriendly, called “Marchant Fees [Center Alias]”. This product/service is by default connected to an expense account called Bank Fees sub account Merchant Fees. When editing this product/service, it is important to leave it connected to either this default account or you can change it to the expense account of your choice.  

You should now have ChildFriendly synced with your Quickbooks.